Privacy Policy
Last Updated: June 28, 2026
1. Introduction
Welcome to Komiverse ("we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you place an order or interact with our website, we may collect:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping Address
- Billing Address (if applicable)
Order Information
- Products purchased
- Order history
- Payment status
- Transaction details
Note: Komiverse does not store your debit card, credit card, UPI PIN, or banking credentials. Payments are securely processed through trusted payment gateway providers.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Provide customer support
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve our products and services
- Detect and prevent fraudulent transactions
- Comply with legal obligations
4. Marketing Communications
We may contact you regarding:
- Order updates
- Delivery notifications
- Customer support
- Promotional offers
- New product launches
- Discounts and special campaigns
You may opt out of promotional communications at any time.
5. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings, although certain features of the website may not function properly.
6. Information Sharing
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties necessary for operating our business, including:
- Courier and logistics providers
- Payment gateway providers
- Website hosting services
- Government authorities where required by law
7. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, disclosure, or loss.
However, no online system can be guaranteed to be completely secure.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete personal information where legally permissible
Requests can be made by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites.
Komiverse is not responsible for the privacy practices or content of third-party websites.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on this page.
11. Contact
Komiverse
Ground Floor, Gastline Building
Talap, Kannur
Kerala – 670001
📞 +91 7034007407