Shipping & Delivery Policy
Shipping Coverage
Komiverse currently ships products across India only.
At this time, we do not offer international shipping.
Order Processing
Orders are generally processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Timeline
Estimated delivery time is:
3–7 business days
Delivery timelines may vary depending on:
- Customer location
- Courier service availability
- Weather conditions
- Public holidays
- Unexpected logistical delays
While we strive to deliver within the estimated timeframe, delays caused by courier partners or unforeseen circumstances are beyond our control.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS (where applicable).
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Packaging
Every order is packed with care to minimize the risk of damage during transit.
Collectible items may receive additional protective packaging depending on their size and fragility.
Damaged Packages
If your package appears visibly damaged upon delivery:
- Take photographs before opening.
- Record an unboxing video without pauses or edits.
- Contact us immediately after receiving the package.
Failure to provide sufficient evidence may affect replacement eligibility.