Terms & Conditions

Effective Date: June 28, 2026

Welcome to Komiverse. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website.

1. Business Information

Business Name: Komiverse

Business Type: Sole Proprietorship

Business Address:

Ground Floor, Gastline Building
Talap, Kannur
Kerala, India – 670001

Email: komiverseofficial@gmail.com

Phone: +91 7034007407

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian.
All information provided by you is accurate and complete.

3. Products

Komiverse specializes in anime figures, action figures, collectibles, statues, and related merchandise.

We strive to display product images and descriptions as accurately as possible. However:

Colors may vary depending on your screen settings.
Product dimensions may have minor manufacturing tolerances.
Packaging artwork may differ from promotional images due to manufacturer updates.

Such variations do not constitute defects.

4. Pricing

All prices are displayed in Indian Rupees (₹) and are inclusive or exclusive of applicable taxes as indicated on the product page.

Komiverse reserves the right to change prices at any time without prior notice.

Pricing errors may occasionally occur. If an order is placed using an incorrect price, we reserve the right to cancel the order and issue an appropriate refund if payment has already been made.

5. Order Acceptance

Placing an order does not guarantee acceptance.

Komiverse reserves the right to:

Decline any order
Cancel suspected fraudulent orders
Limit quantities purchased
Cancel orders due to stock unavailability
Cancel orders containing pricing errors

If payment has already been received for a cancelled order, it will be refunded using the original payment method where applicable.

6. Payments

We accept secure online payments through authorized payment gateway providers.

Accepted payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Cash on Delivery (where available)

Komiverse does not store sensitive payment credentials.

7. Shipping

Orders are processed within our standard processing period.

Estimated delivery:

3–7 Business Days

Delivery times are estimates and may vary because of:

Courier delays
Weather conditions
Public holidays
Remote delivery locations
Events beyond our reasonable control

8. Cancellations

Customers may cancel an order before dispatch.

Orders cannot be cancelled after shipment.

Pre-order cancellations are governed by the respective product page.

9. Returns & Replacements

Returns and replacements are governed by our Refund, Return & Replacement Policy.

Customers should review that policy before placing an order.

10. Pre-Orders

Certain collectibles may be offered as pre-orders.

Customers acknowledge that:

Estimated release dates are provided by manufacturers.
Release dates may change.
Shipping dates may be delayed due to manufacturing or import reasons.
Komiverse is not responsible for manufacturer scheduling changes.

11. Intellectual Property

All content on this website including:

Logos
Graphics
Images
Product descriptions
Website design
Text
Icons

is the property of Komiverse or its respective owners and may not be copied, reproduced, or distributed without written permission.

12. User Responsibilities

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software.
Disrupt website functionality.
Misuse customer support services.

Violation may result in suspension of access.

13. Product Availability

Product availability is subject to stock.

We reserve the right to discontinue products without prior notice.

14. Limitation of Liability

Komiverse shall not be liable for:

Indirect losses
Consequential damages
Delivery delays beyond our control
Manufacturer delays
Force majeure events including natural disasters, strikes, government restrictions, or transportation disruptions.

Our total liability shall not exceed the purchase price of the affected product.

15. Accuracy of Information

While we make every effort to ensure the accuracy of product information, occasional errors may occur.

Komiverse reserves the right to correct any inaccuracies without prior notice.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Kannur, Kerala.

18. Changes to Terms

Komiverse reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

19. Contact

For any questions regarding these Terms & Conditions, please contact:

Komiverse